I


In case you received a defective product, contact us immediately. We are giving our customers 30 days to let us know about the damaged item. After 30 days, Covers Unlimited will no longer warranty an unopened package.

All the original documentation of the order must be present within the return shipment. All items that were properly returned under this policy will receive a store refund or credit. We will always make every effort to ensure that you will get what you originally ordered. Nobody likes the hassles of returning an item, so here are 5 tips on how to order tarps and how to prevent a return.

1. If you are not 100% sure of the type of tarp you need, call us. Let us know if you have rush orders. We will do our best to ship the product immediately.

2. Remember that with most tarps (not all) that there is a cut size. In most cases the measurement of the tarp will be approximately 3 to 4% smaller than the actual stated size. This has been a tarp industry standard for many years.

3. Know your application. Make sure you know what you need the tarps for. If you have questions, call us and we will have an expert give you fast facts on the type of tarp that fits your job and purposes.

4. Measure, measure, measure. Make sure you measure the area you will be using the tarps for. Tarps measured wrong a non refundable.

5. The right product was delivered to you, but there will be instances when you thought that you got the wrong item and end up sending it back. This happens sometimes. If you think you received the wrong item, just give us a call right so we can confirm if the correct item was delivered. Although rare, there are cases when the label on the box is different from what you expect, but the package contains what you ordered.